Head to head · Evaluated September 2026
Process Street vs Whale: Which SOP Software Fits Your Team?
Best SOP Software reviewers · From vendor pricing, help-centre and product pages · Evaluated September 2026
Plain answer
Whale scores higher overall on our weights (7.35 against 6.00). Process Street scores higher on Version control and approvals, Audit trail and compliance and Integrations and export; Whale scores higher on Capture and authoring speed, Training and acknowledgement tracking, Search and findability and Pricing transparency. Whale publishes prices (Free; Scale $249/month (yearly)); Process Street asks buyers to contact sales.
Whale is the stronger all-round SOP tool on our weights; Process Street is stronger where Audit trail and compliance (9 vs 6) and Version control and approvals (8 vs 7).
Process Street
Best for approvals inside running workflowsRank 7 of 9
What is each tool built for?
Process Street: A compliance operations platform that turns policies and procedures into checklists and workflows with approvals, conditional logic and audit evidence. Best for: Operations teams that need approvals and audit evidence inside checklists.
Whale: An SOP platform for documenting, sharing and training on procedures, with capture tools, an AI assistant, quizzes and approval flows. Best for: Teams that want SOPs, quizzes and read assignments in one tool.
How do they score criterion by criterion?
| Criterion | Weight | Process Street score | Whale score | Edge |
|---|---|---|---|---|
| Capture and authoring speed | 20% | 5 / 10 | 8 / 10 | Whale |
| Version control and approvals | 15% | 8 / 10 | 7 / 10 | Process Street |
| Audit trail and compliance | 15% | 9 / 10 | 6 / 10 | Process Street |
| Training and acknowledgement tracking | 15% | 5 / 10 | 8 / 10 | Whale |
| Search and findability | 10% | 6 / 10 | 7 / 10 | Whale |
| Integrations and export | 10% | 8 / 10 | 7 / 10 | Process Street |
| Pricing transparency | 15% | 2 / 10 | 8 / 10 | Whale |
Why each score
| Criterion | Process Street | Whale |
|---|---|---|
| Capture and authoring speed | Workflows and documents are built from templates with Process AI; no screen-capture recorder described. | Step Recorder, Video Screen Recorder, Video to SOP converter and an AI Writing Assistant are all listed. |
| Version control and approvals | Approvals on every plan (approve or reject with comments) and restore a workflow revision. | Version history on paid plans (90 days on Scale, 1 year on Advance, unlimited on Enterprise); Approval Flows start on Advance. |
| Audit trail and compliance | Positions itself as a compliance operations platform; lists SOC 2 Type 2 and HIPAA on every plan and supports ISO 9001, SOX, FDA and GDPR programmes. | States SOC 2 certification, HIPAA readiness and GDPR compliance; Experts and Review Intervals prompt periodic re-checks. No regulated e-signature feature found. |
| Training and acknowledgement tracking | Assigned workflow tasks show completion, but training paths, quizzes and acknowledgement are not its focus. | Training Flows, AI-generated quizzes and Read Assignments, with completion reporting. |
| Search and findability | Docs product for document management and policy control; search depth not described. | Alice, an AI assistant that answers team questions, plus a browser extension for in-context access. |
| Integrations and export | Zapier, Microsoft Power Automate, Tray.io and Make, plus API docs. | Slack and Zapier on paid plans; SCIM, HRIS and API on Enterprise; listed apps include BambooHR, ADP, monday.com and ClickUp. |
| Pricing transparency | Three tiers (Startup, Pro, Enterprise) with no prices shown; every tier says contact sales. | Scale ($249/month) and Advance ($499/month) are published, billed yearly; monthly prices and member allowances on paid plans are not stated on the page we reviewed; Enterprise is custom. |
What do Process Street and Whale cost?
Process Street
| Plan | Price | Notes |
|---|---|---|
| Startup | Contact sales | 5 users, 10 guests, up to 5,000 Data Set records |
| Pro | Contact sales | Custom user and guest counts, up to 10,000 Data Set records |
| Enterprise | Contact sales | Custom |
Source: process.st · Fetched 27 Sep 2026
Whale
| Plan | Price | Notes |
|---|---|---|
| Free | $0/month | 1 creator, SOP creation, 20 AI credits a month, 1 training flow, 1 quiz, read assignments, browser extension, SSO login |
| Scale | $249/month billed yearly | 3 creators (+$29/month per additional creator), 5 training flows, 15 quizzes, 90-day version history, Slack and Zapier |
| Advance | $499/month billed yearly | 5 creators (+$39/month per additional creator), unlimited training flows and quizzes, 1-year version history, approval flows, enforce SSO |
| Enterprise | Custom, yearly billing only | Unlimited members, unlimited version history, SCIM, HRIS, API |
Source: usewhale.io · Fetched 27 Sep 2026
Seat counts and billing rules differ. The calculator applies each vendor's published minimums to your seat count.
Which one should you choose?
Choose Process Street if
- Choose Process Street if you must show an auditor who changed or approved what, and when. Process Street scores 9 / 10 on Audit trail and compliance: Positions itself as a compliance operations platform; lists SOC 2 Type 2 and HIPAA on every plan and supports ISO 9001, SOX, FDA and GDPR programmes.
- Choose Process Street if you need every change kept and a named approver before a version goes live. Process Street scores 8 / 10 on Version control and approvals: Approvals on every plan (approve or reject with comments) and restore a workflow revision.
Choose Whale if
- Choose Whale if you want the fastest route from doing a task to a first draft. Whale scores 8 / 10 on Capture and authoring speed: Step Recorder, Video Screen Recorder, Video to SOP converter and an AI Writing Assistant are all listed.
- Choose Whale if you need to assign SOPs, test people and keep proof they read the current version. Whale scores 8 / 10 on Training and acknowledgement tracking: Training Flows, AI-generated quizzes and Read Assignments, with completion reporting.
Frequently asked questions
Is Process Street or Whale better overall?
On our SOP management score, Whale (7.35) is ahead of Process Street (6.00). The largest weighted difference is Pricing transparency, where Whale scores 8 against 2.
Is Process Street cheaper than Whale?
Whale publishes Free; Scale $249/month (yearly); Process Street does not publish prices, so a direct comparison needs a quote from Process Street.
Which has stronger version control and approvals?
Process Street scores 8 against 7 on version control and approvals. Process Street: Approvals on every plan (approve or reject with comments) and restore a workflow revision. Whale: Version history on paid plans (90 days on Scale, 1 year on Advance, unlimited on Enterprise); Approval Flows start on Advance.