Review · Evaluated September 2026
Haiku Review 2026: The Fastest Way to Create an SOP Draft
Best SOP Software reviewers · From vendor pricing, help-centre and product pages · Evaluated September 2026
Plain answer
Haiku ranks third of nine (6.85 out of 10) and ties for the top score on capture speed and pricing transparency. It turns a task in a web app into a numbered, screenshotted guide with AI-written steps, and exports it to Word, PPT, PDF or SCORM. It scores lower on SOP management: version history is 14 days below Enterprise, and its pages describe no approval step, quizzes or read acknowledgement.
Haiku
Fastest way to capture a first draftRank 3 of 9 · Rank 1 of 3 among step-by-step guide tools
Haiku is the quickest way to get an SOP written; pair it with a process for review and sign-off if your SOPs need approval.
Haiku, built by WalkMe, records a workflow through a Chrome extension, capturing every click, scroll and form field, and writes a description for each step. Screenshots get automatic highlights and step numbers, and sensitive fields can be blurred. Guides can be shared by link, embedded, or exported to PDF, HTML, Markdown, Word, PPT and SCORM, and they work with Notion, Confluence and Zendesk.
On this site's governance-weighted rubric it ranks third. It ties for the highest score on capture (9), integrations and export (8) and pricing transparency (9). It scores 5 on version control and approvals (Qualio scores 10), 6 on audit trail (Qualio scores 10) and 5 on training (Trainual scores 9), and ties for the lowest score on search and findability (5). Disclosure: Haiku is a client of the agency that publishes this site.
What is Haiku and who is it for?
A Chrome extension and web app that records a task in a web app and turns it into a step-by-step guide with AI-written steps and annotated screenshots.
Operations, support, IT and enablement teams that document tasks in web apps and need the guide out today, in whatever format staff already read. Teams that must prove who approved each revision should add an approval step or choose SweetProcess, Whale or Qualio.
How much does Haiku cost?
| Plan | Price | Billing | What is included |
|---|---|---|---|
| Free | $0 | Not published | Up to 10 guides; up to 10 team members (viewers free) |
| Pro | $14/month | Monthly, 14-day free trial | Unlimited guides, smart PII redaction, guide analytics (views, completions), watermark removal, 14-day version history, export to PDF, Markdown, Word, HTML |
| Team | $10 per user per month, 5-user minimum (https://gethaiku.ai/pricing) | Monthly | Shared workspaces, admin controls and permissions, SSO/SAML, advanced analytics, default sharing policies, comments, activity logs, 14-day version history |
| Enterprise | Custom pricing | No seat minimums | SOC 2 + GDPR + advanced compliance, SSO/SAML + SCIM, SAP ecosystem integration, dedicated CSM, custom onboarding, custom SLA, unlimited version history |
Source: gethaiku.ai · Fetched 27 Sep 2026
Haiku publishes every plan below Enterprise: Free (up to 10 guides), Pro at $14/month and Team at $10 per user per month, 5-user minimum (https://gethaiku.ai/pricing). Unlimited version history and SCIM are on Enterprise, which is custom-priced.
How does Haiku score on our seven criteria?
| Criterion | Weight | Score | Why |
|---|---|---|---|
| Capture and authoring speed | 20% | 9 / 10Tied highest | Chrome extension records every click, scroll and form field; AI writes each step description; smart screenshots with annotation and blur. |
| Version control and approvals | 15% | 5 / 10 | Version history is 14 days on Pro and Team and unlimited only on Enterprise; no approval or sign-off workflow is described on public pages. |
| Audit trail and compliance | 15% | 6 / 10 | States SOC 2 Type II and GDPR readiness; activity logs and admin permissions on Team. No regulated e-signature feature. |
| Training and acknowledgement tracking | 15% | 5 / 10 | View and completion analytics, and SCORM export for an LMS. No quizzes or read acknowledgement described. |
| Search and findability | 10% | 5 / 10Tied lowest | Shared team library and workspaces; search and in-app help are not described in detail. |
| Integrations and export | 10% | 8 / 10Tied highest | Exports to link, PDF, HTML, Markdown, Word, PPT and SCORM; works with Notion, Confluence and Zendesk; SAP ecosystem integration on Enterprise. |
| Pricing transparency | 15% | 9 / 10Tied highest | Free, Pro ($14/month) and Team ($10 per user per month, 5-user minimum (https://gethaiku.ai/pricing)) are published; Enterprise is custom. |
Total: 6.85 / 10, rank 3 of 9. See how we score.
Where does Haiku sit in the SOP lifecycle?
The life of an SOP, and which tools document each stage
A tool is listed under a stage when its own public pages describe a feature for that stage. This shows what vendors document, not how the features perform in use. Sources are on each review.
| Stage | What happens | Tools that document it |
|---|---|---|
| 1 Draft | Capture or write the steps | |
| 2 Review | A second person checks it |
|
| 3 Approve | An owner signs off |
|
| 4 Publish | Staff can find the current version | |
| 5 Train | People read, practise, confirm |
|
| 6 Audit | Prove who changed what, when |
|
| 7 Revise | Update and re-approve |
- 1 Draft: Chrome extension capture, AI step text
- 4 Publish: Link, embed, PDF, Word, PPT, SCORM
- 6 Audit: Activity logs (Team)
- 7 Revise: 14 days, unlimited on Enterprise
What does Haiku document on its public pages?
Records any web app through a Chrome extension; every click, scroll and form field is captured.
Source: gethaiku.ai · Fetched 27 Sep 2026
Each click becomes a step: Haiku highlights the element, numbers the sequence and writes the description.
Source: gethaiku.ai · Fetched 27 Sep 2026
Automatic annotations, element highlights and step numbering; sensitive fields can be blurred with one click.
Source: gethaiku.ai · Fetched 27 Sep 2026
Editing: drag-and-drop step reordering; arrows, highlights, text and blur tools.
Source: gethaiku.ai · Fetched 27 Sep 2026
Exports to link, PDF, HTML, Markdown, Word, PPT and SCORM.
Source: gethaiku.ai · Fetched 27 Sep 2026
Generates step descriptions in other languages.
Source: gethaiku.ai · Fetched 27 Sep 2026
Guides work with Notion, Confluence and Zendesk.
Source: gethaiku.ai · Fetched 27 Sep 2026
Brand kit: custom logos, colors and fonts.
Source: gethaiku.ai · Fetched 27 Sep 2026
Team library: shared guide library, user permissions and activity logs.
Source: gethaiku.ai · Fetched 27 Sep 2026
Security: SOC 2 Type II, GDPR ready, encrypted in transit and at rest; SSO/SAML and SCIM on Enterprise.
Source: gethaiku.ai · Fetched 27 Sep 2026
Version history: none on Free, 14 days on Pro and Team, unlimited on Enterprise.
Source: gethaiku.ai · Fetched 27 Sep 2026
No approval, review or sign-off workflow is described on the Haiku pages we reviewed.
Source: gethaiku.ai · Fetched 27 Sep 2026
Vendor states
“Built by WalkMe, the platform trusted by 1/3 of the Fortune 500.”
Source: gethaiku.ai · Fetched 27 Sep 2026
Vendor figure. Not verified by Best SOP Software.
What are the strengths and watch-outs?
Strengths
- Fastest route from doing a task to a numbered, screenshotted draft
- Team plan published at $10 per user per month, 5-user minimum (https://gethaiku.ai/pricing)
- Widest export list in this guide, including Word, PPT and SCORM
Watch-outs
- Version history is 14 days below Enterprise, and no approval or sign-off step is described
- No quizzes or read acknowledgement; pair with an LMS through SCORM export if you need proof of training
Who should choose something else?
- You need approvals and full version history: SweetProcess
- You want capture plus training and approval flows in one tool: Whale
- You need capture in desktop and mobile apps as well as web: Scribe
- You want in-app guidance while people work: Tango
Before you buy
If your SOPs are audited, check whether 14 days of version history on Pro and Team is enough, or budget for Enterprise (unlimited history). Ask Haiku how a reviewer signs off a guide before it is shared, since the pages we reviewed do not describe it.
Frequently asked questions
How much does Haiku cost?
Haiku has a Free plan (up to 10 guides), Pro at $14/month, Team at $10 per user per month, 5-user minimum (https://gethaiku.ai/pricing), and custom Enterprise pricing.
Is Haiku an AI SOP generator?
Yes, in the sense most buyers mean: it records a task in a web app and writes the step descriptions with AI, and it can generate descriptions in other languages.
Does Haiku have version control?
Version history is 14 days on Pro and Team and unlimited on Enterprise. The Free plan has none.
Who makes Haiku?
Haiku is built by WalkMe.