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Procedure note · 29 Sep 2026

SOP Software in 2026 So Far: A Recap of Announcements From January to September

Best SOP Software reviewers · From vendor pricing, help-centre and product pages · Evaluated September 2026

Plain answer

This recap covers announcements from January to September 2026, grouped by theme. The clearest trend is AI agent access: Process Street, Whale (on Scale and above), Trainual and Scribe now document MCP servers. On the regulatory side, FDA's Quality Management System Regulation took effect on 2 February 2026, and a revised pre-approval inspection program followed on 10 August.

This note was published on 29 September 2026 and summarizes announcements dated 27 January to 20 September 2026, taken from our SOP software news page and the vendor and regulator pages behind it. Each item links to its source. Vendor statements are summarized, not verified.

Which vendors added AI agent access?

Process Street moved first. On 27 January 2026 it launched a Model Context Protocol server that exposes most of its API endpoints as tools for data sets, users, workflows, runs and tasks, on all plans. On 21 May it added 105 API and MCP endpoints across workflows, pages, data sets, runs, folders, permissions and webhooks. Trainual followed on 14 July with an API, webhooks and an MCP server on its Premium and Enterprise plans. Scribe's 20 September post on passing $100M in annual recurring revenue names MCP as one of its three core capabilities, next to Scribe Capture and Scribe Optimize. Whale lists "Whale MCP Access" on its Scale plan and above. Our note on SOP software with MCP servers compares plans and access across all nine tools.

What changed in integrations and content sources?

Trainual was the most active vendor here. Its 14 July release added connectors for Google Drive, OneDrive, SharePoint, Notion, Confluence and Dropbox. On 10 September it added five HR and payroll integrations, isolved, HiBob, Humaans, Sequoia One and UKG Ready, plus multi-entity syncing for teams with several locations in their HR system. In manufacturing, Dozuki announced on 16 March that its skills and knowledge platform is embedded in Innovapptive's Industrial Execution System, pairing work orchestration with step-by-step guidance for frontline workers.

Which workflow and admin features shipped?

Process Street added two features aimed at control, both on all plans. On 25 February an Update Runs to Latest option began moving active workflow runs to the most recent version of the workflow. On 17 March Access Explorer began showing each user's access to folders, workflows, forms, pages, data sets and saved views in one tree, including whether the access is direct or inherited. Trainual introduced an Operations suite on 19 May, with Meetings, Goals and Scorecards, Team Updates and AI Insights, next to its Training suite for onboarding, SOPs and documentation. Tango launched Workflow Translations on 11 September: AI translation into 11 languages that covers titles, steps and callouts and keeps the screenshots, available on Enterprise workspaces once an admin turns it on.

What changed in regulation?

Three FDA items matter for teams that keep regulated SOPs in software. The Quality Management System Regulation took effect on 2 February 2026, replacing most of 21 CFR Part 820 with ISO 13485:2016, incorporated by reference. On 3 February FDA finalized its Computer Software Assurance guidance for production and quality system software; according to Qualio's summary, it defines cloud services and brings AI and machine learning tools into scope when they are used for production or quality purposes. On 10 August a revised Compliance Program 7346.832 for pre-approval inspections took effect, formalizing a risk-based decision on whether an inspection is needed. In the UK, the MHRA published draft Medical Devices (Amendment) Regulations 2026 on 8 May, with adoption anticipated in December 2026 and entry into force expected in June 2027, subject to Parliament. These items are sourced to Qualio's published summaries; our QMSR note links the regulation text.

What did vendors say about themselves?

Two vendors published company milestones. Tango states it ranked No. 246 on the 2026 Inc. 5000, with 1,387% three-year revenue growth from 2022 to 2025. Scribe states it has crossed $100M in annual recurring revenue. We have not verified either figure. On 13 May, Haiku's Head of Product, Alex Kim, published a guide to capture-first documentation. It notes that a captured workflow still needs about 5 to 10 minutes of human review, and that the method fits decision-tree and compliance-heavy procedures less well.

Did any of this change our scores?

No. Our scores were reviewed in September 2026 and already reflect what vendors list on their pricing and product pages. Most of the announcements above fall under integrations and export, which carries 10% of the score. If AI agent access or a particular integration matters to you, raise its weight in the calculator.

Sources

  1. Process Street, MCP server (27 Jan 2026) Fetched 27 Sep 2026
  2. Process Street, Update Runs to Latest (25 Feb 2026) Fetched 27 Sep 2026
  3. Process Street, Access Explorer (17 Mar 2026) Fetched 27 Sep 2026
  4. Process Street, 105 new API and MCP endpoints (21 May 2026) Fetched 27 Sep 2026
  5. PR Newswire, Innovapptive and Dozuki partnership (16 Mar 2026) Fetched 27 Sep 2026
  6. Trainual, Operations suite (19 May 2026) Fetched 27 Sep 2026
  7. Trainual, connectors, API and MCP server (14 Jul 2026) Fetched 27 Sep 2026
  8. Trainual, HR and payroll integrations (10 Sep 2026) Fetched 27 Sep 2026
  9. Tango, 2026 Inc. 5000 (20 Aug 2026) Fetched 27 Sep 2026
  10. Tango, Workflow Translations (11 Sep 2026) Fetched 27 Sep 2026
  11. Scribe, $100M ARR (20 Sep 2026) Fetched 27 Sep 2026
  12. Haiku, capture-first workflow documentation guide (13 May 2026) Fetched 27 Sep 2026
  13. Qualio, "21 CFR Part 11 did not change in 2026. Everything around it did." Fetched 27 Sep 2026
  14. Qualio, "FDA's Risk-Based Inspection Shift: What It Actually Rewards" Fetched 27 Sep 2026
  15. Qualio, "MHRA's 2026 devices reform: what changes and when" Fetched 27 Sep 2026