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SOP University · Evaluated September 2026

SOP University: Short Lessons and a Glossary for SOP Management

Best SOP Software reviewers · From vendor pricing, help-centre and product pages · Evaluated September 2026

Plain answer

SOP University is the reference section of Best SOP Software: ten short lessons in three tracks, Basics, Running SOPs and Buying SOP software, and a glossary of 44 terms. Each lesson takes three or four minutes and ends with the next lesson and links to the guides and reviews that go deeper. Start with the SOP lifecycle if you are new to SOP management.

Basics: what are the first three lessons?

What an SOP is made of, how to write steps and who does what.

Running SOPs: how do you keep SOPs under control?

Document control, change control, training records and review.

Buying SOP software: how do you choose and roll out a tool?

Tool types, requirements and the first 90 days.

Where is the glossary?

The SOP glossary defines 44 terms, from acknowledgement to work instruction, including regulatory terms such as 21 CFR Part 11 and the QMSR.

Open the SOP glossary

21 CFR Part 11
The US FDA regulation on electronic records and electronic signatures, including requirements for audit trails (11.10(e)).
Acknowledgement
A record that a person has read a specific version of an SOP, by a click, quiz or signature.
Annex 11
Annex 11 of the EU GMP guidelines, which covers computerised systems used in regulated manufacturing. Qualio states its e-signatures meet it as well as FDA 21 CFR Part 11.
Approval workflow
The route a draft SOP takes to a named approver, who accepts or rejects it, with the outcome recorded.
Audit trail
A time-stamped record of who created, changed, approved or deleted a document and when.
CAPA
Corrective and preventive action: the process for fixing the cause of a problem and preventing it from recurring, often triggered by a deviation or audit finding.

Where do the SOP guides fit?

The SOP guides are longer, practical pages you can work from: How to write an SOP, SOP format and template, SOP examples by department, SOP vs work instruction vs process map, What is SOP management software and SOP version control and approvals. The lessons are shorter and explain the ideas behind them.