Review · Evaluated September 2026
Trainual Review 2026: SOP and Training Software for Onboarding
Best SOP Software reviewers · From vendor pricing, help-centre and product pages · Evaluated September 2026
Plain answer
Trainual ranks sixth of nine (6.10 out of 10) and wins two criteria outright: training and acknowledgement tracking (9) and search and findability (8). Tests, reporting and training paths are on every plan and e-signatures start on Pro. It loses on pricing transparency (2), because no prices are published.
Trainual is the best choice when your SOPs exist mainly to train and confirm people, and you are willing to go through a demo to get a price.
Trainual keeps SOPs, policies and training content together and organizes them into role-based training paths. Every plan includes AI-assisted documentation, flowcharts, knowledge search, testing, tracking and reporting, and HRIS, payroll and Slack integrations. Pro adds individual training paths, video hosting, e-signatures (300 a year) and 90-day version history; Premium adds unlimited history and e-signatures, SSO and SCORM storage.
It scores 6 on version control and approvals: history is plan-dependent (30 days on Core) and we found no approval workflow. SSO starts only on Premium.
What is Trainual and who is it for?
An employee training platform where SOPs, policies and role-based training paths live together, with tests and e-signatures.
Growing companies that onboard new staff regularly and want proof each person read and passed the relevant SOPs.
How much does Trainual cost?
| Plan | Price | Billing | What is included |
|---|---|---|---|
| Core | Contact sales | Not published | AI-assisted documentation, flowcharts, knowledge search, 30-day version history, testing, tracking and reporting, HRIS/payroll and Slack integration |
| Pro | Contact sales | Not published | Individual training paths, video hosting and searchable transcriptions, 90-day version history, e-signatures (300/year), org chart, 15 GB video |
| Premium | Contact sales | Not published | Unlimited version history and e-signatures, custom branding and domain, SSO, SCORM storage (15 GB), MCP server |
| Enterprise | Contact sales | Not published | API access, SOC 2 security documentation access, dedicated CSM, priority support |
Source: trainual.com · Fetched 27 Sep 2026
Trainual's pricing page lists Core, Pro, Premium and Enterprise with features but no prices: 'Pricing and plans vary depending on the size of your team and the features you need'.
How does Trainual score on our seven criteria?
| Criterion | Weight | Score | Why |
|---|---|---|---|
| Capture and authoring speed | 20% | 6 / 10 | Unlimited AI-assisted documentation and flowcharts; no screen-capture recorder described. |
| Version control and approvals | 15% | 6 / 10 | Version history of 30 days (Core), 90 days (Pro) or unlimited (Premium); no approval workflow found. |
| Audit trail and compliance | 15% | 5 / 10Lowest in set | E-signatures on Pro (300/year) and Premium (unlimited); SOC 2 documentation access on Enterprise. No regulated e-signature claim. |
| Training and acknowledgement tracking | 15% | 9 / 10Highest in set | Role-based training paths, tests, tracking and reporting on every plan, plus e-signatures from Pro. |
| Search and findability | 10% | 8 / 10Highest in set | Knowledge search with an AI assistant, mobile apps for iOS and Android. |
| Integrations and export | 10% | 8 / 10Tied highest | HRIS and payroll integration and Slack on Core; API on Enterprise; an MCP server on Premium. |
| Pricing transparency | 15% | 2 / 10 | No prices published; pricing depends on team size and features and is quoted after a demo. |
Total: 6.10 / 10, rank 6 of 9. See how we score.
Where does Trainual sit in the SOP lifecycle?
The life of an SOP, and which tools document each stage
A tool is listed under a stage when its own public pages describe a feature for that stage. This shows what vendors document, not how the features perform in use. Sources are on each review.
| Stage | What happens | Tools that document it |
|---|---|---|
| 1 Draft | Capture or write the steps | |
| 2 Review | A second person checks it |
|
| 3 Approve | An owner signs off |
|
| 4 Publish | Staff can find the current version | |
| 5 Train | People read, practise, confirm |
|
| 6 Audit | Prove who changed what, when |
|
| 7 Revise | Update and re-approve |
- 1 Draft: AI-assisted documentation
- 4 Publish: Training paths, mobile apps
- 5 Train: Tests, e-signatures, reporting
- 7 Revise: Version history up to unlimited
What does Trainual document on its public pages?
Pricing and plans vary by team size and features; Trainual asks buyers to book a demo.
Source: trainual.com · Fetched 27 Sep 2026
Version history: 30 days (Core), 90 days (Pro), unlimited (Premium).
Source: trainual.com · Fetched 27 Sep 2026
E-signatures: none on Core, 300 per year on Pro, unlimited on Premium.
Source: trainual.com · Fetched 27 Sep 2026
SSO starts on Premium; SOC 2 documentation access on Enterprise.
Source: trainual.com · Fetched 27 Sep 2026
Knowledge search with an AI assistant; iOS and Android apps.
Source: trainual.com · Fetched 27 Sep 2026
Vendor states
“8,000+ teams”
Source: trainual.com · Fetched 27 Sep 2026
Vendor figure. Not verified by Best SOP Software.
What are the strengths and watch-outs?
Strengths
- Training paths, tests and reporting on every plan
- E-signatures to confirm people read an SOP, from Pro
- HRIS and payroll integration on the entry plan
Watch-outs
- No published prices
- No approval workflow described; SSO only from Premium
Who should choose something else?
- Published prices with quizzes and approval flows: Whale, and see Trainual vs Whale
- Version control and approvals at one price: SweetProcess
See all Trainual alternatives · Compare Trainual with other tools
Before you buy
Ask for the price of the plan with e-signatures and SSO (Premium), and how many e-signatures a year your headcount needs; Pro includes 300.
Frequently asked questions
How much does Trainual cost?
Trainual does not publish prices. Its pricing page says pricing varies by team size and features and asks buyers to book a demo.
Does Trainual have e-signatures?
Yes, 300 a year on Pro and unlimited on Premium and Enterprise. Core has none.